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Course Description:
ITIL courses and delivery of training for your organization
Information Technology Infrastructure Library (ITIL) is a set of globally recognized best practices for IT Service Management that can be tailored to any organization. ITIL provides the foundation for quality IT Service Management through documented, proven processes that cover the entire Service Lifecycle. It is easy for organizations to learn, tailor, and implement ITIL to suit their environment. A complete ITIL philosophy has grown around the guidance contained within the ITIL books and the supporting certification and qualification scheme. Click here to read more on the official ITIL website
ITpreneurs offers a complete range of training courses and advanced learning programs for professionals and organizations that currently use or plan to use ITIL. Our focus lies on continuous innovation and the provision of unprecedented course quality, which is reflected in the design of our ITIL v3 portfolio. The portfolio includes courses for IT professionals at all levels in an organization and offers a unique mix of delivery variants.
Available ITIL Courses
ITpreneurs offers a complete portfolio of ITIL v3 training courses ranging from Awareness, Foundation and Intermediate levels through to the Expert Level certification for professionals and organizations that currently use or plan to use ITIL. We license high quality training materials, offer industry expert instructors and organize complete training logistics from intake through certification. Our solutions are used by training and consulting organizations, universities, governmental and commercial organizations for training internal or external IT professionals.
ITIL v3 Awareness Course(s) |
Awareness courses are typically used in ITIL Awareness campaigns and allow an organization to reach out to a large audience in a relatively short time. The audience typically includes all IT staff and the main business users who interact with the IT organization. The course introduces the key concepts and methods of ITIL.
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ITIL v3 Foundation Course(s) |
ITpreneurs offers a range of scenario-driven ITIL Foundation courses. The Foundation level is interesting for everyone who is working in an ITIL/ITSM environment as well as key business users because it explains the key concepts and main terminology of ITIL.
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ITIL v3 Intermediate Course(s) |
The Intermediate level is a dual-stream certification series, each with a distinct audience and set of objectives. The Service Lifecycle courses will be of interest to those who wish to understand the entire Service Lifecycle, the use of processes, and the management of the processes. The Service Capability series will be of interest to those who seek deeper understanding of specific IT Service Management processes, process activities, and the execution and use of these processes throughout the Lifecycle.
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ITIL Expert Program |
ITpreneurs’ ITIL Expert Program is an accredited training program that brings aspiring professionals to ITIL Expert Level in the fastest time possible. This program is delivered through a unique blend of group-based classroom learning and individual self-paced available and is available in two tracks: Lifecycle Track (all Intermediate Lifecycle courses + Managing Across the Lifecycle) Capability Track (all Intermediate Capability courses + Managing Across the Lifecycle).
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Delivery Methods
ITpreneurs portfolio covers the entire spectrum of ITIL v3 courses. The trainings can be delivered in a variety of ways to suit your ITIL training requirements.
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Classroom |
Virtual Classroom |
Blended |
e-Learning |
Awareness Level |
ITIL v3 Awareness Course |
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✓ |
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✓ |
Foundation Level |
ITIL v3 Foundation |
✓ |
✓ |
✓ |
✓ |
Intermediate Level |
RCV, OSA, SOA, PPO, SS, SD, ST, SO, CSI |
✓ |
✓ |
✓ |
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Advanced Level |
ITIL v3 managing Across the lifecycle |
✓ |
✓ |
✓ |
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ITIL v3 Service Manager Bridge |
✓ |
✓ |
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Expert Level |
ITIL Expert Program |
✓ |
✓ |
✓ |
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